Services

Need to make an urgent call or order a taxi ? Go to the customer service desk to access our phones for free.

To ensure an accessible shopping experience for everyone, assistance dogs are allowed at Promenades Beauport. The mall reserves the right to request a letter, certificate, or prescription from a healthcare professional if needed.

Stay connected throughout your visit to Promenades Beauport with free Wi-Fi.

For any information or assistance regarding Promenades Beauport, please visit customer service.

Go to the customer service desk to report or retrieve a lost object. Unclaimed items after one month are donated to a nonprofit organization.

Find a postal box to drop off your packages at Jean Coutu (door 3), at the Canada Post counter, or at the drop-off box near entrance 3.

Security agents are present at all times in the mall to ensure your safety, provide information and intervene in case of an emergency.

A stroller rental service is available for free at customer service upon presentation of a valid ID.

A free wheelchair loan service is offered at customer service upon presentation of an ID.