Services

Explore our alternate reality puzzle trail, a fun experience that will elevate your shopping experience. The interactive games are completely free, much to the delight of families !

Promenades Beauport offers their customers free parking with a total of 3,325 spaces, including 48 for people with a mobility impairment, 26 family zones, and 2 electric charging stations at $1/hour (reserved for Flo members).

Promenades Beauport offers a taxi service provided by Taxi Coop Beauport. To reserve your transportation, call 418 525-5191.

Promenades Beauport is easily accessible via the RTC transit network. Check out the schedules on their website.

You can purchase various transport tickets at the Jean-Coutu pharmacy.

Carry out your banking transactions at Promenades Beauport using the Caisse Desjardins (entrance 4) and Laurentian Bank (in the parking lot) ATMs.

Fees may apply to non-members.

Located behind the customer service desk, a nursing room with a rest area, microwave, and changing table is available to accommodate your children's needs.

Need to make an urgent call or order a taxi ? Go to the customer service desk to access our phones for free.

To ensure an accessible shopping experience for everyone, assistance dogs are allowed at Promenades Beauport. The mall reserves the right to request a letter, certificate, or prescription from a healthcare professional if needed.

Stay connected throughout your visit to Promenades Beauport with free Wi-Fi.

For any information or assistance regarding Promenades Beauport, please visit customer service.

Go to the customer service desk to report or retrieve a lost object. Unclaimed items after one month are donated to a nonprofit organization.

Find a postal box to drop off your packages at Jean Coutu (door 3), at the Canada Post counter, or at the drop-off box near entrance 3.

Security agents are present at all times in the mall to ensure your safety, provide information and intervene in case of an emergency.

A stroller rental service is available for free at customer service upon presentation of a valid ID.

A free wheelchair loan service is offered at customer service upon presentation of an ID.